Privacy Policy

LifeCharted lets you record and organize your personal history (events, timelines, people, relationships, places, organizations, notes, and uploads) and view it in timeline-style visualizations. Your content is private by default and is shared only when you choose to share it.

A) Account and authentication data

• Email address and basic profile information you provide.
• Authentication data used to sign you in, including OAuth provider identifiers (for example, when you sign in with Google).
• Security-related data such as login timestamps and session identifiers.

B) Life history content you provide

• Events and timelines you create (e.g., residences, jobs, schools, sports, travel, achievements).
• People and relationships you add (including information about living people if you choose to store it).
• Notes, descriptions, tags, and other metadata you attach to records.

C) Media and files

• Photos, documents, and other files you upload, stored using Supabase Storage.
• File metadata (file type, size, and upload timestamps).

D) Payments and subscription data

• Subscription status, plan, and billing events (e.g., renewals, cancellations).
• Payment processing is handled by Stripe. We receive limited billing metadata (customer ID, subscription ID, and payment status). We do not store full card numbers.

E) AI feature inputs and outputs

If you use optional AI features (quick-add events, “write my story”, CV/resume import, and similar), we process the content you submit and the outputs generated for you. AI processing is performed via the Claude API (Anthropic). Only the information you choose to send to these features is transmitted for processing.

F) Usage, device, and log data

• IP address, device/browser type, and approximate location derived from IP.
• App interactions (feature usage), performance data, and crash/error logs.
• Cookies or similar technologies used for authentication, security, and preferences.

• Provide, maintain, and secure the Service (accounts, data storage, syncing, access control).
• Generate and display your timelines and visualizations.
• Operate AI features you choose to use.
• Process subscriptions, manage billing, and handle customer support.
• Monitor for abuse, troubleshoot issues, and improve reliability and performance.

A) With service providers (subprocessors)

We rely on third parties to operate the Service:

• Supabase — database, authentication, and file storage.
• Stripe — subscription payments and billing.
• Anthropic (Claude API) — optional AI processing you initiate.
• Hosting, monitoring, and email delivery providers used to run the Service.

We share only what is reasonably necessary for them to provide their services.

B) With other users (only if you enable sharing)

If you invite collaborators or enable sharing features, information is shared according to the permissions and scope you choose.

C) For legal, safety, and enforcement reasons

We may disclose information to comply with law, respond to lawful requests, enforce our Terms, or protect rights, safety, and security.

D) No sale of personal information

We do not sell your personal information.

Your LifeCharted content is private by default. Sharing requires an explicit action by you (for example, inviting someone or creating a shared view). Certain categories of information are especially sensitive (e.g., health, minors' data, exact addresses). We recommend keeping these private unless you have a clear reason to share them.

We retain your information for as long as your account is active or as needed to provide the Service. You can export and delete your data using the in-app tools. After deletion, we remove data from active systems and complete deletion from backups within a reasonable period (typically within 30–90 days, depending on backup cycles).

• Access and update: You can view and edit your records in the app.
• Export: You can export your data (e.g., JSON/CSV) via the export tool.
• Delete: You can delete individual items or your entire account via the delete tool.
• Marketing: If we ever send marketing emails, you will be able to unsubscribe. Transactional emails may still be sent.

We use reasonable administrative, technical, and organizational safeguards to protect information (e.g., encryption in transit, access controls, least-privilege practices, and monitoring). No method of transmission or storage is completely secure.

AI features are optional. When you use them, your submitted content is transmitted to the Claude API to generate outputs. AI outputs may be inaccurate or incomplete — review and edit before saving or sharing. Your use of AI features may also be subject to Anthropic's policies.

LifeCharted is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child's information has been provided to us in violation of applicable law, contact us and we will take appropriate action.

If you access the Service from outside the United States, your information may be processed in the United States and other locations where our service providers operate. Depending on where you live, you may have additional rights under local privacy laws.

We may update this Privacy Policy from time to time. We will update the effective date and, if changes are material, provide notice in-app or by email.

Questions or requests about privacy: [email protected]